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Description:

This article will show you how to do the following.

  • Add/Create a blacklist to block numbers from calling you.
  • Enable a Blacklist

Current Portal:

 01. Create A Blacklist
Description: Create a blacklist to house all the numbers you would like to block. Once you create a blacklist you will need to enable that list on the account.
  1. Login to the Audian Portal
  2. Click the 9 square button at the top right of the screen.
  3. Click on the Callflows app.
  4. Click on Blacklist.

  5. If desired, set the Block Anonymous toggle switch to On.
  6. Click the Add Number field.
  7. Enter the telephone number to be blocked and click Add.
  8. Click Save in the bottom right.
 02. Enable Blacklist
Description: Create a blacklist to house all the numbers you would like to block. Once you create a blacklist you will need to activate that list on the account.
  1. Login to the Audian Portal
  2. Click the 9 square button at the top right of the screen.
  3. Click on the Callflows app.
  4. Click on Account Settings.
  5. Click on Blacklist at the top.
  6. Drag and drop the Available list into the Selected.
  7. Click Update at the bottom.

Legacy Portal:

 01. Create a Blacklist - Legacy
  1. Login to the Audian Portal
  2. Click VoIP Services at the top.
  3. Hover over Advanced
  4. Click Blacklist
  5. Click ADD BLACKLIST on the left.
  6. Enter the name of the list
  7. Click Add Number
  8. Fill in the Number with a +1 in front of it.
  9. Click Add Number
  10. Click Save
  11. Enable the Blacklist by following the steps below.
 02. Enable Blacklist - Legacy
  1. Login to the Audian Portal
  2. Click VoIP Services at the top.
  3. Click Account Details
  4. Click Options
  5. Click Add a Blacklist
  6. Select the Blacklist
  7. Click Add
  8. Press Save