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Description:

This article will show you how to do the following.

  • Add or change hold music for entire account or specific lines.


 Professional Recording Services:

800-864-6828

John Selzer (ext 3208)

johns@woodstockmediagroup.com

Methods:

 Account Level Hold Music
  1. Login to the Audian Portal.
  2. Click the 9 square button at the top right of the screen.
  3. Click on the Smart PBX app.
  4. Click the Hold Music button at the top of the dashboard.

  5. Click Upload and select any music files you have.

Click the Save Changes button.


 User Level Hold Music

Login to the Audian Portal.

  1. Click the 9 square button at the top right of the screen.
  2. Click on the Smart PBX app.
  3. Click Users on the left.

  4. Locate the user and click the User Feature section.
  5. Click the Music-On-Hold feature.

  6. Set the User Music-On-Hold toggle the Enabled.
  7. Click the drop down menu and select from the existing options and click Save Changes.





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