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Welcome to Audian's Knowledge Database

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Popular Support Articles:

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Login to the Audian Portal

How To - Add numbers to Blocklist - SPBX

How To - Close Your Office Due To Bad Weather

How To - View Call Logs

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How To - Reset Users Portal Password

How To - Update User Names

How To - Add A Device - SBPX

How To - Setup Feature Keys (BLF)



Phone Manuals:

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titlePolycom Phones

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pageCCX Series phones

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pageVVX Series

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pageIP Series

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titleYealink Phones

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pageYealink Phones

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titleCisco Phones

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pageCisco Phones

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Not Sure What Phone You Have? Click Here

Device Articles:

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titleFactory Reset Articles

How To - Factory Reset Polycom Phones:

How To - Factory Reset Yealink Phones:

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titleProvisioning Articles

How To - Provision Polycom Phones:

How To - Provision Yealink Phones:

How To - Provision Cisco SPA Series Phones:

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titleAudian Softphone Information

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pageSoft Phones

Portal Articles:

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titleUser Portal Articles

Audian User Portal

Audian User Portal - Call Forwarding

Audian User Portal - Call History

Audian User Portal - Call Recording

Audian User Portal - Conference Bridge

Audian User Portal - Devices

Audian User Portal - Quick Faxing

Audian User Portal - Voicemail

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titleConference Manager Articles

Conference Manager

How To - Control The Conference Manager App

How To - Setup and Control the Conference Manager App

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titleCallflow Articles

Call Flow - Setup Landing Page

Call Flow - General Features

Call Flow Custom Features

Troubleshooting:

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How To - Report Service Interruption

How To - Find MAC or IP Address on Phones

Server Address & IP's