Basic Instructions:
- Press the Transfer softkey.
- Dial the extension or 10 digit phone number.
- Press the Dial key.
Warm Transfer:
Warm transfers are transfers where you speak with the person you are trying to transfer a call to before you transfer.
- Press the Transfer softkey.
- Dial the number you wish to transfer.
- Wait for the person to receive the call.
- Press the Transfer softkey when you are ready.
Cold Transfer:
Cold transfers are when you transfer a call without speaking to that person.
- Press the Transfer softkey.
- Dial the number you wish to transfer.
- Press the Transfer softkey again.