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Main Directory
Audian Phone Articles
Hardware
Soft Phones
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WebRTC Softphone
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Created by
Eric Ronhovde
, last modified on
Jul 02, 2020
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Description:
This article will show you how to do the following.
Process for creating and configuring a softphone using the WebRTC device.
Methods:
Add Softphone to User
Login to the Audian Portal
.
Click the
9 square button
at the top right of the screen.
Click on the
Smart PBX
app.
Click
Devices
on the left.
Click
Add Device
at the top.
Select
Softphone
from the list.
Enter a
Device Name
,
assign the phone to a user
using the drop down menu, and then click
Create Device
.
Install and setup Chrome Extension
In the Chrome browser, navigate to this
URL
and click the
Add to Chrome
button to install the extension.
Click the
SIP phone
icon to the far right of the address bar in Chrome or open from the Extensions list, the puzzle icon.
Enter the Requested information:
Display name:
User's Name
Auth User:
Your SIP Username (Found in SPBX Device Details screen)
SIP Password:
Your SIP Password (Found in SPBX Device Details screen)
SIP Server:
Your REALM (Found in SPBX Device Details screen)
WSS/Proxy Server:
wss://wss.audian.com:8843
Click
Add Account
.
The account has been added and is now available for use.
Making and Receiving calls
To make a call, click the SIP Phone icon next to your URL bar in Chrome.
Dial/Enter the desired phone number and click the green phone icon.
The Call will now be dialed.
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{"serverDuration": 110, "requestCorrelationId": "9f6a2d9cc0876fa2"}