A Virtual Receptionist is an automated attendant system that lets users direct callers with the press of a button (0-9, # and *), setup and record custom greetings or use the Text to Speech function to type out a greeting.
This article will show you how to do the following:
Setup a Virtual Receptionist/Auto Attendant
Note: The Virtual Receptionist can be setup to support different options depending on business hours. If no Office Hours Strategy/Office Holidays have been set, the same options will be presented 24 hours a day.