Ring Groups

Description:

This article will show you how to do the following.

Create User Ring Group

Login to the Audian Portal.
Click the 9 square button at the top right of the screen.
Click on the Smart PBX app.
Select Groups from the left.
Click Add Group at the top.
Enter a Group name and Extension.
- Note: Clicking Find One will show you a list of existing extensions already assigned to the account.
Drag and drop the preferred Users from the Available field into the Selected Users field.
Click Create Group to save your changes.
The ring group has been created.

Manage Ring Groups

Login to the Audian Portal.
Click the 9 square button at the top right of the screen.
Click on the Smart PBX app.
Select Groups from the left.
From the Groups menu, click the name field of the group.
From here you can, Rename, Delete, or change the number of attempts the group will be dialed. Make sure to click Save Changes as needed.
Clicking the Members field will allow you to adjust what order and for how long a user is rang. Make sure to click Save Changes as needed.
Clicking the Extensions field will allow you to add or remove extensions as needed. Make sure to click Save Changes as needed.
Clicking the Phone Numbers field will allow you to assign a direct phone number to the group. Make sure to click Save Changes as needed.
Clicking the Features field will allow you to enable and disable Group level features.