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Description:

This article will show you how to do the following.

  • How to Send a fax via Email or the Audian User portal

 The maximum file size for virtual faxing is 10mb.

Methods:

 Email Method

In order for the service to work, you can only send faxes through an authorized email address. If you receive errors when attempting to fax please call Audian to add you to the authorized list.

  1. Open a new email and fill in the following.
    1. To: 10 Digit Number@CompanyName.Audian.com
      • The CompanyName is YOUR company's name within our system. If you do not know the specific company name, you can:
        • Call Audian to verify the name.
        • Check your welcome packet.
        • Log into the portal to verify the name in the top right.
      • Example: 8446116110@acmeinc.audian.com
    2. Subject: Doesn't matter, whatever you would like!
    3. Body: Can be left blank
  2. Attach the document you would like to fax.
    1.  Attachments may be sent in PDF and TIFF formats.
  3. Press Send.
    1. Afterwards, you should receive a confirmation email.

 Audian User Portal Method

In order for this system to work an admin must first set up the Faxbox feature on the user wanting this service.

 Fax Manager Application
  1. Login to the Audian Portal.
  2. Click the 9 square button at the top right of the screen.
  3. Select the Fax Manager application.

  4. Select Outbound Faxes at the top.
  5. Select the preferred fax box from the drop down list of available fax boxes.
  6. Click the Send a Fax button at the top right.

  7. Enter the phone number that you would like to send the fax to.
  8. If the Create Cover Letter toggle is enabled, you will be prompted to enter the information for who the fax is for, who it is from and any cover letter message you might like.
  9. Click the Upload PDF button, select the file/s that you would like to send.
  10. Click Preview Fax.
  11. You will now be shown a preview of the fax that is to be sent, with any cover letter if selected. Click the Send Fax button at the bottom of the window.