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How To - Factory Reset a Polycom phone stuck in a boot loop

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Created by Eric Ronhovde, last modified on Jan 06, 2020

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Description:

This article will show you how to do the following.

Reset a Polycom VVX series device that is stuck in a boot loop

Methods:

When the Welcome screen appears, hold down 1, 3, 5 at the same time for 3 seconds.
Enter the password (8446116110 or the default is 456) and press Ok.
The device will reboot.
If prompted to enter the password again,enter 456 and press Ok.

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