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Description:

The E911 Admin application allows account administrators to be able to view and modify all of their E911 enabled numbers from a single location, as well as move specific devices to their correct physical locations.  By moving devices into their correct physical locations, this ensures when that device calls 911, the correct address is passed through to the 911 operator in case of emergency.

This article will show you how to do the following.

  • Adding a new E911 location
  • Edit an existing E911 location
  • Move devices between E911 locations

Methods:

All devices on the account will be automatically assigned to the first E911 address added to the account. See the Move Devices section to move devices between multiple addresses.

  1. Login to the Audian Portal.
  2. Click the 9 square button at the top right of the screen.
  3. Select the E911 Admin application.

  4. Select the desired telephone number from the drop-down menu at the top of the screen, and then click Add New E911 Location.

  5. Enter a Name and Address for the location, and then click Add.

  1. Login to the Audian Portal.
  2. Click the 9 square button at the top right of the screen.
  3. Select the E911 Admin application.
  4. To edit an address, click the Gear icon for the location.

  5. Update the E911 address as needed and click Add.

    Note: If an E911 location is removed, the devices assigned to that location will need to be reassigned to another location.

  1. Login to the Audian Portal.
  2. Click the 9 square button at the top right of the screen.
  3. Select the E911 Admin application.
  4. A list of devices will be shown and which location they are attached to. Check the devices to be moved, and then click the Move arrow.

  5. Select the number that the devices will be assigned to.

  6. The devices will be assigned to the new E911 location.

    Note: Devices can also be moved by dragging and dropping them into the location desired.

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