This article will show you how to do the following.
- Troubleshoot and Factory Reset the Cisco SPA122
No Fax Tone
If you call the fax line and there are no fax tones do the following.
- Login to the SPA admin/admin
- Navigate to Administration
- Factory reset the voice settings
- Re-provision the Cisco by using this walkthrough: Cisco SPA122 Provisioning Guide
There are two methods to reset this device.
- Press and hold the Reset button on the back for 20 seconds.
- Plug in the power adapter.
- Plug a phone to 'Phone 1′ port of the SPA122.
- Dial **** (Star key 4 times).
- You should hear 'Configuration Option Menu'.
- Dial 73738# (RESET#)
- Press 1 to confirm the reset.