Welcome to Audian's Knowledge Database
Phone ArticlesÂ
(Covid-19) Emergency Account Management
Audian Booklet
Audian Portal
Fax Articles
- How To - Send A Test Fax
- How To - Send Fax via Audian User Portal
- How To - Send Virtual Faxes Online
- How To - Set the Main Fax Number
- How To - Troubleshoot Fax Issues
Features & Services
- 3-Way Call Conferencing
- 911 Notification SMS & Email Setup
- Caller ID Prepend
- Call Queues
- Call Recording
- CSV Onboarding App
- Dial-By-Name Directory
- Directed Extension Pickup
- Do Not Disturb
- Dynamic Caller ID
- E911 Admin
- Feature Codes
- Find me, Follow me
- HIPAA Compliance Policy
- Holiday Schedules and Office Hours Strategy
- Intercom
- Paging
- Ring Groups
- Secure Real-Time Transport Protocol (SRTP)
- Setup or Change Hold Music
- Virtual Receptionist
- Voicemail
- Voice Recording Vendors
- What Is VoIP?
Hardware
Tools & Downloads
Troubleshooting
- How To - Find MAC or IP Address on Phones
- How To - Optimize Networks for VoIP
- How To - Report Service Interruption
- How To - Resolve Missing Voicemail Emails - Outlook
- How To - Statically Assign NTP Server (Portal)
- How To - Troubleshoot Voicemail Light Indicator
- How To - Verify 2.0 Config Files
- How To - Verify If The Audian Portal Is Down
- How To - Verify Phone Registration
- How To - View Call Logs
- Phone Troubleshooting
- Troubleshoot - Date/Time wrong for call history
- Troubleshoot - Voicemail Button not working